1. Introduction

Welcome to Experts Refuge (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.expertsrefuge.com (the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Site:

2.1 Personal Information

  • Contact Information: Name, email address, phone number, and other similar information.

2.2 Non-Personal Information

  • Usage Data: IP address, browser type, operating system, referring URLs, and pages visited.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our Site. You can control cookie settings through your browser.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Improve Our Services: Processing transactions, managing your account, and enhancing our Site’s functionality.
  • To Communicate With You: Sending updates, newsletters, promotional materials, and responding to your inquiries.
  • To Personalize Your Experience: Tailoring content and advertisements to your preferences.
  • To Analyze and Monitor Usage: Understanding how users interact with our Site to improve its performance and user experience.
  • To Comply with Legal Obligations: Responding to legal requests and enforcing our terms of service.

4. How We Share Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and email delivery.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.

5. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

  • Access and Correction: You have the right to access and correct your personal information. You can update your account information through your profile or contact us directly.
  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions included in those emails. Note that you may still receive transactional communications related to your account.
  • Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Site.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site with the updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Experts Refuge
Email: support@expertsrefuge.com
Phone: +212 5 22 30 72 53
Address: 11, Avenue des FAR, 11th Floor, Casablanca, 20250, Morocco